Help Center

Last updated: 1 September 2026

How does TRoyMAR work as a port agent?

We coordinate real port calls on your behalf at Darwin (and, as our network grows, other ports) — berth arrangement, pilotage, customs and immigration clearance, husbandry, and crew/master support.

How do I request agency coverage for a vessel call?

Email us at [email protected] with your vessel details, ETA, and the type of service needed. We'll confirm real port availability and get back to you directly.

Do you offer chartering or brokerage services?

Yes, on a case-by-case basis — contact us directly to discuss.

What if I need urgent support for a vessel already en route?

Email or call us as soon as possible — we'll do our best to arrange real coverage in time.